The context-sensitive help for the Emplifi Agent training environment now goes to our new (Training) documentation site.

After v12.2 GA, the context-sensitive help for the Emplifi Agent production environment will go to our new (Production) documentation site.

Because of the above, this site is no longer updated and will be deprecated after the release of v12.2 GA.

Favorites Displayed as Quick Reports

Displaying a favorite as a Quick Report allows users to quickly select the favorite and run a report without searching through all favorites. The Quick Reports are listed in the Reports menu on the Application Function Bar. Quick Reports should be a short list of reports that can be accessed from the Home Page. This is not meant to be used to list several reports. We recommend using Favorites to access most of the report favorites.

Note: Only Case Listing Report, Chart Report, Frequency Report, and SQL Select Report can be added to Quick Reports.

To display a favorite in the Quick Reports list:

Create a favorite.
Click the Save to Favorite button . The Save As Favorite window will display.
In the Favorite ID field, enter a name for the favorite.
Select the Add to Quick Reports check box.

Click Ok. The favorite displays in the Quick Reportslist in the Application Function Bar as well as on the Favorites page in the Reports section.

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